News and Insights
Building the Workforce for New Jersey’s Electrification Future
By Ben Altomari, Director of Program Delivery New Jersey has made its intentions clear by developing the policy, funding, and program structure to drive large-scale electrification throughout the state. What will ultimately determine whether its goals are met, though, is the people needed to put it all into action. And that workforce does not yet exist at the scale New Jersey needs. […]
Energy Efficiency May Be the Hidden Tool for Ensuring Electrification Equity
By Shaun Loyer, Program Manager Electrification is rapidly becoming a cornerstone of state and federal climate strategies. Without the right supporting policies, however, electrification could unintentionally increase energy costs for the households that can least afford it. The solution may already exist: pairing electrification with energy efficiency programs. To level set, electrification is an effort […]
Customer Experience Is Now Essential – Not a “Soft Metric”
By Becky Eshbach, Senior Director of Customer Experience Over the past few years, there has been a clear shift in how income-eligible energy-efficiency programs succeed or stall. Customer experience and a “Voice of the Customer” approach have become a necessity for successful programs. As we approach Triennium 2.5 and the New Jersey Comfort Partners program evolves toward deeper retrofits and broader eligibility, the customer’s journey will […]
CMC Energy Services Names Charlotte Matthews Chair of the Board
CMC Energy Services, a women-owned company with a 50-year legacy in energy efficiency, has appointed Charlotte Matthews as Chair of the Board of Directors. Matthews succeeds Eileen McGinnis, who served as Chair for five years and previously led the company as President for a decade. CMC is a leading provider of energy efficiency and electrification […]
Balancing Innovation and Responsibility: AI in Energy Efficiency
AI can be a powerful accelerant for energy efficiency programs—helping to identify the right customers, personalize outreach, and increase participation rates in ways that traditional marketing cannot match. When deployed strategically, AI can yield energy savings that far exceed the relatively small amount of electricity consumed by its use, creating a strong net benefit for […]
Don’t Pull the Plug on ENERGY STAR – Ending the Program Will Come at a Cost to All
As a senior leader of an energy efficiency program provider, I’ve seen firsthand how the ENERGY STAR® program powers more than just appliances – it powers equity, savings, and resilience in households that need it most. Proposals to eliminate or defund ENERGY STAR may seem like bureaucratic belt-tightening, but the real cost will fall squarely […]