Services
Trusted Knowledge. Technical Strength. Scalable Solutions.
At CMC Energy Services, we deliver a full suite of energy efficiency solutions designed to meet the needs of utility partners and the communities they serve. With a strong foundation built on trust, reliability, and customer service, our team brings decades of experience managing every facet of energy efficiency program delivery.
Whether we’re supporting residential customers, small businesses, or large commercial facilities, our services are rooted in measurable impact, operational excellence, and a deep commitment to making clean energy more accessible for everyone.
Our Core Capabilities
Portfolio Design and Administration
We offer integrated portfolio design and administration that ensures seamless coordination across diverse energy programs. Our team leverages cross-program connections to enhance operational efficiency, improve the customer experience, and optimize savings. Our tailored approach supports flexibility, scalability, and consistent value across diverse customer segments.
Program Management
With over 40 years of experience, our program management services are both flexible and results-oriented. We understand the intricacies of budget constraints, regulatory landscapes, changing technologies, and the imperative of achieving program goals. Our seasoned professionals are adept at adapting to evolving challenges, ensuring that each program is executed efficiently and effectively.
Energy Assessment Services
Our energy assessment services range from basic walk-throughs to virtual assessments to comprehensive evaluations that adhere to standards such as BPI and ASHRAE Levels 1 and 2. We employ diagnostic tools, including blower doors and thermal imaging, to identify energy-saving opportunities.
Our assessments are tailored to meet the specific needs of residential, commercial, and industrial clients, providing actionable insights for enhancing energy efficiency.
Customer Care Centers
Our Customer Care Centers are designed for reliability, scalability, and community impact. We hire locally, providing the flexibility to scale quickly as call volume changes. With built-in redundancies across regions, we ensure uninterrupted service during outages or weather events. Our teams are trained in energy efficiency, effective communication, and ongoing program updates. Bilingual staff and advanced technologies support multilingual and accessible service.
Every interaction reflects our commitment to informed, responsive, and equitable customer care across all the communities we serve.
Marketing Services
Our team boasts extensive expertise in creating and executing comprehensive marketing strategies that drive measurable results. We leverage data-driven methodologies, such as propensity modeling and customer segmentation to deliver tailored campaigns that align with client objectives and market trends. Our team excels at translating complex data and concepts into customer-facing materials and reports that enable stakeholders to grasp key insights and inform their decisions quickly. Our services encompass website development, email marketing, social media outreach, print advertising, and more, all designed to maximize program participation. We take pride in fostering strong client relationships, adapting to evolving market needs, and being recognized as thought leaders within the energy sector.
Outreach and Community Engagement
Trade Ally Management
We cultivate robust relationships with trade allies by offering comprehensive support, including consistent communication, training, assistance with project requirements, documentation, and technology education. Our focus is to maintain an engaged and active group of service providers who are well-versed in the programs and incentives available. Our experience managing trade ally networks—from small groups to extensive networks exceeding 1,000 members—ensures effective outreach and recruitment, driving program success.
Quality Assurance and Quality Control (QA/QC)
Our expert field staff deliver quality assurance and quality control (QA/QC) services for energy efficiency programs nationwide. We implement rigorous quality checks and continuous improvement protocols to ensure that all services meet or exceed industry benchmarks, thereby safeguarding program integrity and customer satisfaction. Our residential and multifamily quality inspectors are BPI- and ResNET-trained, and our commercial and industrial QA/QC team has Certified Energy Auditor or Certified Energy Manager training. Their high levels of technical proficiency help ensure any work performed for customers meets or exceeds utility program guidelines, manufacturer specs, and safety standards.
Engineering Services
Interested in learning more about any of the services we offer?